Calvence Terms and Conditions

Last Updated: 08/09/2025

1. Introduction

Welcome to Calvence! These Terms and Conditions outline the rules and regulations for the use of Calvence’s Website, located at calvence.com, and the purchase of our skincare products.

By accessing our website and/or purchasing our products, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not continue to use our website or purchase our products.

2. Eligibility

• Our products and services are available to residents of Pakistan and are intended for personal, non-commercial use.

• To make a purchase, you must be at least 18 years of age or have parental/guardian consent if under 18.

3. Product Information & Health Disclaimer

Calvence specializes in high-quality skincare products, including serums, face washes, moisturizers, body lotions, and face masks.

• While we strive for accurate product descriptions, results may vary depending on individual skin types and conditions.

• For External Use Only – Our products are not intended to diagnose, treat, cure, or prevent any disease.

• A patch test is recommended before full use. If irritation occurs, discontinue use immediately.

• If you have allergies or skin concerns, consult a dermatologist before use.
  

4. Orders and Payment

• Orders can be placed through our website.

• Payment Methods: Cash on Delivery (COD). (Card payments are currently unavailable.)

• Once an order is placed, you will receive a confirmation email.

• All orders are subject to product availability, and Calvence reserves the right to cancel any order at its discretion.
  

5. Shipping and Delivery

• We currently offer shipping across Pakistan.

• Standard processing times apply, and estimated delivery times will be provided at checkout.
  

Shipping Costs:

• Shipping fees may apply and will be displayed during checkout.

• Any applicable taxes or duties are the responsibility of the customer.

Delivery Delays:

• While we strive for timely delivery, delays may occur due to circumstances beyond our control.
  

6. Return and Refund Policy

We want you to be satisfied with your purchase. Returns are accepted under the following conditions:

• Returns must be requested within 4 days of delivery.

• Products must be in their original, unopened packaging.

• Return shipping costs may be the customer’s responsibility, unless the item is defective or incorrect.

To initiate a return, please contact us at info@calvence.com.

7. Cookies

Our website uses cookies to enhance your browsing experience.

• Cookies help personalize your online experience and may be used for statistical or marketing purposes.

• Some cookies are essential for website functionality and do not require your consent.

• By using our website, you agree to our use of cookies.

8. User-Generated Content (Comments)

Parts of our website may allow users to post comments or share content.

• Calvence does not pre-screen or edit comments. They represent the views of the individual user.

• By posting comments, you warrant that:

  • You own or have permission to post the content.

  • The content does not violate intellectual property rights or privacy.

  • The content is not defamatory, offensive, unlawful, or misleading.

• Calvence reserves the right to remove any content deemed inappropriate. By posting, you grant

• Calvence a non-exclusive license to use, reproduce, and edit your content.
  

9. Intellectual Property

• Unless otherwise stated, Calvence owns all intellectual property rights for the material on our website.

• You may access the content for personal use only, subject to restrictions.

• You must not:
  Copy, republish, or redistribute content from Calvence.
  Sell, rent, or sub-license our materials.
  Reproduce or duplicate our content without permission.
  

10. Hyperlinking to Our Website

Certain organizations (e.g., government agencies, search engines, news organizations) may link to our website without prior approval.

Other organizations may request approval by contacting us at info@calvence.com. Approved links must:

• Not be misleading.

• Not falsely imply endorsement.

• Fit within the context of the linking party’s website.

• Use of the Calvence logo for linking requires a trademark license agreement.
  

11. Content Liability

• We are not responsible for content that appears on third-party websites linking to us.

• No link should appear on any website that is defamatory, obscene, or unlawful.

• You agree to defend us against any claims arising from your website content.
  

12. Limitation of Liability

• Calvence is not liable for any skin reactions, misuse of products, or incidental/consequential damages.

• Nothing in this disclaimer will limit or exclude liability for:

  • Death or personal injury caused by negligence.

  • Fraud or fraudulent misrepresentation.

  • Any liability not permissible under applicable law.
    

13. Privacy Policy

We respect your privacy. Please review our Privacy Policy for details on how we collect, use, and protect your personal data.

14. Reservation of Rights

• We reserve the right to request removal of any link to our website.

• We may modify these Terms and Conditions at any time. Continued use of our site implies acceptance of updated terms.
  

15. Disclaimer

As long as the website and its services are provided free of charge, we are not liable for any loss or damage of any nature.

16. Contact Information

For any questions or concerns regarding these Terms and Conditions, orders, or customer support, please contact us: 📧 info@calvence.com